Self Service Support

Please select one of the self service links below.  If you need additional help, please access Live Support by clicking here.

PC Check

Click this image to validate your PC meets Arise Agent Workstation Requirements.  If you receive a PASSED Status please continue as normal.  If you receive a FAILED status, please correct the points of failure and then come back to retest.

IE CleanUp

Click this image to clean up Internet Explorer.  This will remove all temporary files, deleting cookies, and clear your history files

VCMS Utility

Please click the image to properly configure your VCMS and create a new icon on our desktop for use to login

Arise XP Service Pack 2 Fix

Please click the image, then click "Open" and follow the instructions to install the Arise Windows XP Service Pack 2 FIX

Ad-aware Install

Click this image to access Ad-aware for Spyware removal

AVG Free Edition AntiVirus Install

Click this Image to install AVG

Pop-up Blocker Tester

Click this image to access pop-up blocker test site (failed test means you do not have popup blocker installed and is the desired status)